AI Insights & Resources

Two Things Happened This Week, and Both of Them Matter to Inspectors This week we got the email we had been waiting on. Outcome Orbit AI is now an approved InterNACHI Vendor Member, and our member-exclusive offer for InspectorVoice has been submitted to the InterNACHI Vendor Offers Portal. Both happened on May 11, 2026. If you are an inspector, here is what that means for you, and why I want to tell you about it directly. The product story first: InspectorVoice I run a small AI consulting f

You're mid-session with a client. Maybe you're a therapist holding space for someone working through something heavy. Maybe you're a trainer spotting a deadlift. Maybe you're a stylist with foils in and a timer counting down. The phone rings. You can't answer it. The caller gets voicemail, pauses for a second, hangs up, and Googles the next name on the list. By the time you're free, they've already booked with someone else. You didn't even know they called. This happens five to ten times a we

You're under a house. Flashlight in one hand, moisture meter in the other, crawling through a tight crawl space while your phone buzzes in the truck. By the time you're done, there's a voicemail. Maybe. Sometimes it's just a missed call with no message. And that potential $400 inspection? Gone. They called the next inspector on the list who actually picked up. If you're a home inspector, you already know this story. You live it three or four times a week. The Math Nobody Wants to Do Let's s

  Last week I wrote about the hidden cost of operational work for business owners. The math was sobering: 15 to 25 hours a week of your time, at $100 to $150 an hour, gone to tasks that don't grow the business. Today I want to talk about the solution we've been quietly building and are now officially launching. It's called the Orbit Operator. And the best way I can describe it is this: it's an AI employee, built specifically for your business, that handles the operational work that's eating y

Let's be real for a second. You didn't start your business to spend Tuesday afternoons formatting follow-up emails, chasing down reports, or rewriting the same proposal template for the fourth time this month. But here you are. And the honest truth? You're not alone. I talk to business owners every week in The Woodlands and across the Houston metro, and almost all of them tell me the same thing: "I know what I should be working on. I just never have time to get there." That's not a you probl

The internet's hottest AI agent went from zero to 145,000 GitHub stars in weeks. But "popular" and "safe for your business" are two very different things. If you've been anywhere near tech Twitter, YouTube, or LinkedIn in the past week, you've probably seen it. An open-source AI agent that went viral under three different names in the span of ten days, and the internet collectively lost its mind. First it was Clawdbot. Then Anthropic (the makers of Claude) asked the developer to change the nam

Forget chatbots. This year, AI becomes your most reliable employee — if you're ready. In Part 1, I covered what 2025 actually delivered for small businesses. Now let's talk about what's coming because 2026 isn't going to be a bigger version of 2025. It's going to be fundamentally different. The shift can be summarized in one sentence: AI is moving from reactive to proactive. Last year, you asked AI questions and it answered. This year, AI will anticipate what you need and handle it before you

It's been three years since ChatGPT launched. Here's what the past year actually delivered for SMBs and what all the noise missed. I'll admit it: I've been quiet for a few weeks. Between wrapping up a major AI implementation project and the holiday chaos, the blog took a backseat. But stepping away gave me perspective on something important. While I was heads-down helping a local business transform their operations, the AI world kept spinning at warp speed. Google dropped Gemini 3. OpenAI fire

Where do you want to be in 3 years? That question hit me hard as I realized it was exactly three years ago—November 30, 2022—that OpenAI introduced ChatGPT to the world. In that time, AI went from "something the tech giants do" to something your local HVAC company uses to answer customer calls at 2 AM. In only three years, massive shifts have taken place, and we're just getting started. While opinions on AI range from infinite hope to despair and gloom, I want to bring the bright light of gra

Over a year ago, I watched Google Labs introduce NotebookLM through our internal dogfood program at Google Cloud. I'd tested dozens of AI tools, but this one was different—it actually solved real business problems without the usual complexity. Fast forward to launching Outcome Orbit AI. My first consulting project? Helping a company completely transform their onboarding process using NotebookLM's audio and video capabilities. We took their existing documentation—the stuff nobody ever read—and t

Look, I get it. Another AI tool. Another promise to "revolutionize" your marketing. But here's why you should actually pay attention this time. Google just launched Pomelli through their Labs division, and after testing it with three different SMB clients this week, I'm genuinely excited. Not because it's perfect (it's not), but because it solves real problems that eat up hours of your week – and it's completely free during beta. No fluff. No hype. Just three practical ways small businesses ar

Listen, I get it. Another AI article. Another "expert" telling you that you need to catch up or get left behind. But here's what nobody's talking about—and what a groundbreaking study from Nature just confirmed—your resource constraints aren't holding you back. They're your secret weapon. I was sitting across from Mike last month (you might remember him from our post about overthinking AI). He runs a successful commercial cleaning company here in Texas, and he said something that stuck with me: